Mental Health Support Worker

• Support service users within a regulated mental health care environment, following care plans, risk assessments, safeguarding procedures and organisational policies.
• Work closely with nurses, clinicians, managers and multidisciplinary colleagues, contributing accurate observations and handover information to support safe care and clinical decision-making.
• Record clear, factual and timely care notes, behavioural observations, incident information and escalation details used for care planning, risk review and service improvement.
• Observe changes in presentation, behaviour, risk and engagement, escalating concerns appropriately to support early identification of risks and care quality issues.
• Maintain confidentiality and information governance standards when handling sensitive service-user information.
• Develop practical insight into how clinical, workforce, incident, documentation and operational data supports governance reporting and leadership decision-making.

Data Analyst

• Design and deploy real-time KPI dashboards in Tableau and Power BI, giving executive and operational stakeholders trusted visibility of performance indicators.
• Analyse operational, financial, customer and performance datasets to identify trends, risks, variations and improvement opportunities.
• Work with stakeholders to gather reporting requirements, clarify KPIs, define data logic and ensure dashboards are accurate and meaningful.
• Develop and automate ETL processes across SQL, Excel and BI platforms, improving reporting consistency and reducing manual reporting errors.
• Investigate data quality issues, duplicate records, missing values and reporting definition problems to ensure outputs are suitable for senior review.
• Optimise SQL queries across large datasets containing millions of rows, improving query execution time by 35%.
• Prepare analytical summaries, visual reports and presentation materials for stakeholders, translating complex data into practical recommendations.

Data Analyst

• Delivered dashboards, monthly reporting packs and performance insight summaries using Power BI, Tableau, Excel, SQL and Python.
• Optimised SQL queries and MySQL database performance, reducing query execution time by 40% and improving data accessibility.
• Developed automated Python data-cleaning scripts to validate, transform and prepare datasets for reporting, saving 15 hours per week.
• Produced accurate monthly impact reports with clear visualisations, reducing reporting errors by 23%.
• Worked with stakeholders to capture requirements, define metrics, clarify data definitions and answer operational and strategic questions.
• Supported dashboard testing and user feedback processes, contributing to UAT activity and ensuring reports were fit for use.

Data Analyst

• Analysed healthcare, clinical, operational, workforce and service performance datasets to identify trends, risks, variations and capacity issues.
• Produced clinical and operational reports for senior managers and departmental leads, supporting governance discussions and resource planning.
• Prepared recurring clinical and operational reporting packs for management and governance meetings.
• Supported internal reporting and statutory-style healthcare returns by validating source data and checking definitions.
• Led a team of 5 data analysts to deliver analytical projects that improved operational efficiency by 25% across hospital service areas.
• Developed SQL and Python-based data models to analyse healthcare activity and operational performance, improving forecasting accuracy by 20%.
• Designed and implemented Tableau dashboards to visualise healthcare KPIs, service pressures, activity and performance trends.
• Handled sensitive healthcare information professionally, applying confidentiality and responsible data-handling principles.

Data Analyst

• Analysed customer, product, operational and performance datasets using MySQL, Python, Pandas and NumPy.
• Developed interactive Power BI dashboards to visualise feedback trends, campaign performance, operational metrics and product insights.
• Conducted data mining, predictive analytics and statistical modelling to support strategic planning and business decision-making.
• Partnered with marketing, product and operations teams to analyse performance and customer behaviour, contributing to an 18% increase in campaign ROI.
• Built automated reporting tools in Excel and Power BI, reducing report generation time by 20%.
• Prepared PowerPoint and Canva presentations for board review sessions, improving communication of analytical findings to senior stakeholders.

Diploma in Data Analytics

Advanced data analytics training covering SQL, Python, business intelligence, dashboards and analytical reporting.

Master of Science in Business Analytics

England, United Kingdom

Bachelor of Science in Chemical Engineering

Ota, Ogun State, Nigeria

Data Analytics Certification

SQL Server Certification

Google Data Analytics Professional Certificate